In one way or another everyone has a junk drawer in their reporting process. Some call it “Other”, others call it “Miscellaneous”, and a few miscellaneous others call it JDLR (Just Doesn’t Look Right). I have a message for you – that junk drawer might just be your most important treasure-trove of data IF you master its secrets.
CIP Reporting Blog
Blog for Risk Management and Incident Reporting Software
Archive for the ‘Technology’ Category
New Built In Analytics and Dashboards
September 15th, 2014 by
Most of you are used to running analytic reports and having them come back to you in Excel spreadsheets. While we stand by this approach for analytic reports because we feel it put the data in your hands it does have its limitations. Specifically, you cannot readily display a spreadsheet with multiple tabs as a dashboard within the system. With recent releases of CIP we now have a new reporting engine that can both create spreadsheets as usual, but also display within the application for creating dashboards.
Create Your Own Custom Help Pages
August 4th, 2014 by
If you know us then you know that no two customer deployments of CIP Reporting are the same. Each one is tailored to the exact use case of our customers which also includes a dramatic amount of control over the report writing process. This always brings up an interesting challenge; creating user facing documentation within the system. Because your system is so unique, we cannot provide “one size fits all” help documentation and beyond that each users role is different and may require different documentation. So read on to learn how to create your own custom user facing documentation within CIP Reporting. (more…)
Who Classifies Your Incidents and Occurrences and Do You Trust Them
August 1st, 2014 by
Why do we report? To measure.
Why do we measure? To demonstrate.
Why do we demonstrate? To comply.
But what are you measuring? Who decides the classification? Do you trust them? What are your options? Did you read that in your drill sergeant voice? Classification of incidents and occurrences may be the most critical step in the reporting process because fundamentally most measurements start with classifications. Today on a phone call I was asked about the strategy our customers use to get good classification and I found myself talking about a few ways of solving the riddle. (more…)
I Use Screw Drivers as Chisels, I Admit It
August 1st, 2014 by
I guess when you make it to the top you can just relax and enjoy the trip back down the hill. Is that the case with Apple? I used to admire what appeared to me as their endless quest to build the best products but it really seems like they have lost focus. In fact, not only have they lost focus on product quality; I suggest they have lost focus on their community which was passionate for their brand to say the least. (more…)
You’ll Miss The Best Things If You Keep Your Eyes Shut
July 1st, 2014 by
O.K. I Admit It; Dr. Seuss Inspires Me
While reading Dr. Seuss to my kids for bed tonight I was reminded that the books really are a work of art. Pronouncing those tricky limericks may have been the very first game that was fun to play but impossible to win. However, if you get past the tongue twisters you can find some wisdom for the ages. Tonight the words “You’ll miss the best things if you keep your eyes shut” found me while I was reading a bedtime story to my kids. (more…)
Better Than Duct Tape
June 20th, 2014 by
When evaluating CIP Reporting the conversation and questions inevitably turn to details around what’s not inherently in the application, but rather what the application can be configured for to improve on processes and data collection in other aspects of their respective business. Because let’s face it, in today’s digital world, at least where data is concerned, you’re truly only limited by your imagination. Somehow, someway, there’s a software developer out there who can pull together a multitude of platforms to work in synchronicity, much to the delight of the customer. At least until that customer wants to connect yet another software platform to the melee.
Cloud vs. Hosted – Pick One
February 11th, 2014 by
In the World of Enterprise Software, simply selecting a solution based on whether or not it satisfies all your requirements is just the start. Enterprise software solutions are selected based on their longevity – making the seller more a partner than just another vendor. And with those considerations comes the understanding as to where the software should be hosted, too. In fact, you should know whether or not you’re in the market for a hosted solution or an internally deployed solution before ever beginning your evaluation. (more…)
The Beats Lab – User Profiles and System Settings
January 31st, 2014 by
Introducing The Beats Lab
I have to admit – every week is a pretty good week working here but this week was extra special because I was lucky enough to travel to a customer site who I consider a special customer. We got to work on some really cool new technology which we will probably discuss in an up and coming “Beats Lab” article. I straight up stole the term “Beats Lab” from them as that is what they call our office. I take it as a huge compliment and I love the name. My relationship with this customer is always focused on doing new and exciting things with our core technology so I am dedicating all our technical articles going forward to the CIP Reporting “Beats Lab”. This article is for them to offer up some wisdom for architecting their employee licensing application kiosks in their commission lobby with CIP Reporting
The Beats Lab: Here’s a link for the lazy
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Knowledge is Power – Particularly in Incident Reporting
January 23rd, 2014 by
The whole reason we collect information is to better understand something. The better we understand something, the sooner we’re able to make sound decisions. And that’s in anything we do, not just incident reporting. In life, as in business, the more information you have available, the more capable you are of making that good decision. The difference with Incident Reporting is, you’re collecting so much information that unless you have the ability to drill into it and pull out critical data, it’s difficult, if not near impossible, to aggregate the data in an informative way. So what do you do with your data?