Customer Testimonials

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Hard Rock Albuquerque

Cory Ballew - Surveillance Manager

Of all the software we use in our surveillance department, CIP is quite possibly the most important. The logs, reports, and statistics created using CIP are essential to the overall operation of the entire casino and resort.

During the evaluation process, I had the opportunity to test several competing reporting/logging-programs. I loved CIP immediately; It provides me with a simple user-interface which required little to no training to use, gives me the statistics I need, and offers me the ability to customize report types and report significance so that I can obtain exactly the type and amount of information I am needing from logs and reports.

Aside from the features of CIP, the quality and level of support I receive from Jason Riffel and his team is second to none. I have heard plenty of horror stories about various vendors, and even have a few of my own, but none of them involve Jason and his crew. World Class is the best description for the level of service Jason provides. He was in contact with me during the entire implementation process and made certain that the program functioned exactly the way I wanted it to, even if customization was needed. I have no hesitation in recommending CIP and Jason Riffel for your reporting/logging needs.

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What Our Customers Are Saying

“ With multiple sites across the state of Oklahoma, the Surveillance Department was in need of a better way of compiling and saving reports to be consistent across the brand. The staff at CIP Reporting was supportive in demonstrating how we could customize their product to fit our department needs and always available to answer questions during development and installation of the product. ”

David Jordan - Surveillance Training Officer

Choctaw Nation

“ After reviewing a number of other systems, I purchased the CIP report writing system in 2009 for Casino Metro in San Juan, Puerto Rico. In the future I will continue to recommend the CIP reporting system to my clients. ”

Stephan Coleman - Security Systems Consultant

Casino Metro