Incident tracking and reporting is a critical component of healthcare quality and performance improvement. When TRA started looking for an incident reporting solution, we had many features in mind: ease of use; intersection of time spent to relevant information; manager oversight; and robust reporting. We compared several vendors and CIP met all of these expectations and more.
Two other factors came into play while making our final decision – overall value and vendor relationship. Once again CIP proved to be the top choice. I would highly recommend CIP and their dedicated team. I value our partnership as we enhance and develop our internal processes around issue management and incident reporting.
