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Case Management

Escalate Incidents to Cases and Improve the Investigative Process

Mitigate Risk Through Effective Case Management

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Case Management

Escalate Incidents Through Risk Management

Combine and collect information from disparate teams, sources, and departments into clear, concise, and accurate cases. Allow multiple departments to contribute to cases asynchronously from independent reports, incidents, investigations, and logs. Control access to sensitive information in cases by role or job duty. Easily manage pending, active, and closed cases while preserving a chain of custody and audit trail.

  • Risk Management

    • Escalate Incidents to Cases
    • Manage Participants with Permissions
    • Multi-Department Collaboration
    • Append Cases with Reports and Media
  • Structure and Control

    • Enforce State and Federal Guidelines
    • Review, Reject, and Approve Reports
    • Configurable Notifications and Alerts
    • Complete Audit Trail of All Activity
  • Analytics and Reporting

    • Create Charts and Graphs
    • Schedule and Customize Reports
    • Analyze Data for Trends
    • Measure and Demonstrate Effectiveness

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What Our Customers Are Saying

“ The software is user friendly for management to set up and create reports. I am able to pull valuable information from the daily logs and with a couple of clicks on the keyboard; I can create impressive reports to send to the Directors of the company. ”

Melanie Alcorn - Surveillance Manager

Remington Park

“ The CIP software application has launched our surveillance department to the next level. We are now recording data and creating reports at the click of the mouse. I could not operate my department efficiently without this software. ”

Ben H. Ferguson - Surveillance Director

Resorts International