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Customer Testimonials

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"Well Done is Better than Well Said" -Benjamin Franklin

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Customer Testimonials

Customer Success is the Cornerstone to our Business

CIP Reporting operates under the belief that we can build our entire business around exceptional customer service and support. We know how good the technology is, and we realize it's our job to make sure our customers are maximizing its usage. That's what we're in business to do.

From implementation to general support requests, CIP Reporting personnel is available by phone, email, online live chat, or even in person should the project warrant it.

Augustine Casino

Dennis Lapinski - Director of Surveillance

“ I believe I have the best product out there for the cost and the adaptability of the CIP program to meet our reporting requirements. I received what I wanted from day one through the tireless efforts from CIP Reporting to meet our needs and at times they have gone beyond the call to ensure that we are 100% satisfied. ”

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Remington Park

Melanie Alcorn - Surveillance Manager

“ The software is user friendly for management to set up and create reports. I am able to pull valuable information from the daily logs and with a couple of clicks on the keyboard; I can create impressive reports to send to the Directors of the company. ”

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Valley Forge Security

Gilbert Morrissey - Executive Director of Security

“ My department started with CIP about a year and half ago. Jason and his team have been very receptive to our needs. They listened to what we wanted in our system and built a custom system that met our needs. It has improved our Lost and Found process as he (Jason) built a custom system to suit our specific needs. ”

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Kearney Regional Medical Center

Alaina Friest, Quality Improvement/Risk Management Coordinator

“ Kearney Regional Medical Center approached CIP Reporting to build an incident reporting system that our entire organization would be using. We went with CIP Reporting over the competitors because of the outstanding customer service we received in the bidding stage. ”

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Resorts International

Ben H. Ferguson - Surveillance Director

“ The CIP software application has launched our surveillance department to the next level. We are now recording data and creating reports at the click of the mouse. I could not operate my department efficiently without this software. ”

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Valley Forge Surveillance

Jesse Silva - Director of Surveillance

“ I've recently purchased CIP Reporting for my new property. The fact that it's been less than two months that my staff and I have been using CIP Reporting and we have successfully integrated CIP into all event logging, report writing and documentation that we need to accomplish every shift in such a short time is a clear testament to the ease of use and customization that this program has. ”

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Casino Metro

Stephan Coleman - Security Systems Consultant

“ After reviewing a number of other systems, I purchased the CIP report writing system in 2009 for Casino Metro in San Juan, Puerto Rico. In the future I will continue to recommend the CIP reporting system to my clients. ”

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Mardi Gras Casino

Chuck Lewis - Assistant General Manager

“ First and foremost, CIP software solutions, the Company and Employees are one of the best groups of people, products and company I have had the pleasure to buy from and work with, hands down. CIP software is the best product on the market for reporting and tracking incidents, logs, investigations and audits. ”

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Hard Rock Albuquerque

Cory Ballew - Surveillance Manager

“ Of all the software we use in our surveillance department, CIP is quite possibly the most important. The logs, reports, and statistics created using CIP are essential to the overall operation of the entire casino and resort. ”

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Choctaw Nation

David Jordan - Surveillance Training Officer

“ With multiple sites across the state of Oklahoma, the Surveillance Department was in need of a better way of compiling and saving reports to be consistent across the brand. The staff at CIP Reporting was supportive in demonstrating how we could customize their product to fit our department needs and always available to answer questions during development and installation of the product. ”

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TRA Medical Imaging

Christine Dwight, COO

“ When TRA started looking for an incident reporting solution, we had many features in mind: ease of use; intersection of time spent to relevant information; manager oversight; and robust reporting. We compared several vendors and CIP met all of these expectations and more. ”

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What Our Customers Are Saying

“ With multiple sites across the state of Oklahoma, the Surveillance Department was in need of a better way of compiling and saving reports to be consistent across the brand. The staff at CIP Reporting was supportive in demonstrating how we could customize their product to fit our department needs and always available to answer questions during development and installation of the product. ”

David Jordan - Surveillance Training Officer

Choctaw Nation

“ The CIP software application has launched our surveillance department to the next level. We are now recording data and creating reports at the click of the mouse. I could not operate my department efficiently without this software. ”

Ben H. Ferguson - Surveillance Director

Resorts International